Please complete the form below to receive retroactive credit. For frequent traveler retroactive credit inquiries related to  Aeroplan, please direct your inquiry to or by calling 800-654-4173 Monday-Friday, 7am-7pm CST.

Allow a minimum of seven days after returning your rental before submitting this request.


Program Name:
Program Membership Number:
Please include all digits of your membership number as it appears on your card, with no spaces or dashes between them.  Include any leading zeros. 
First Name:
Last Name:
Address 2:
City :
Country - State/Province :
Zip/Postal Code :
Verify Your Email :
1. Rental Pick-Up Date:
Rental Agreement Number:
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The letters "RR" are not part of the rental agreement number.  US, Canadian, and most European rental agreement numbers are normally 9-digits in length with no spaces/slashes/dashes and are not the same number as the reservation number, which is 11 digits.